Entertainment should be fun – and it should stay that way, responsibly. 1x downloadAt , we want you to stay happy and healthy. Use our tools and tips to play safely.
Open a Safe AccountAt 1x download, the safety of every member is our top priority
Set your own daily, weekly, or monthly deposit and loss limits. Staying within your budget has never been easier.
Need a short break? Temporarily suspend your account for anywhere between 24 hours and 6 weeks.
Account suspension options range from 6 months to permanent. Simply contact support and we'll take care of it.
Access your full gaming and payment history at any time. Stay informed about your own habits.
Strictly prohibited for users under 18. Age is verified during KYC.
Reach out to us anytime, for any concern. We're always here for you.
When entertainment becomes addiction
Online gaming is a fantastic source of entertainment for millions of people. But when it goes beyond just fun, it can become a problem. 1x downloadAt , we want every member to keep gaming what it should be – fun – and never a source of stress or anxiety.
Research shows that setting a budget before you play, keeping sessions time-limited, and accepting wins and losses alike as a normal part of the experience are the habits that keep gaming enjoyable for the long run.
1x download We believe a happy, healthy member is our greatest asset. That's why responsible gaming is at the heart of everything we do.
Seek help if you notice these signs
You're playing longer than planned and can't seem to stop.
Consistently spending more than your set budget.
You're placing bigger bets to try to recover your losses.
Hiding your gaming from family and friends, or neglecting them because of it.
Feeling restless or irritable when you're not playing.
Borrowing money or dipping into savings to fund your play.
Use these tools to keep yourself protected
On 1x download, you decide how much you deposit. Set daily, weekly, or monthly limits in your account settings. Limits take effect immediately once set, but increasing them requires a 7-day waiting period.
Once you reach your loss limit, your session stops automatically. This is a powerful safeguard that protects you from significant losses. Loss limits take effect immediately when reduced; increasing them requires a 7-day wait.
Decide in advance how long you'll play in one session. When your time is up, you'll receive a notification giving you the choice to keep playing or stop. The decision is always yours.
You can temporarily suspend your account for anywhere between 24 hours and up to 6 weeks. During this period, logging in will not be possible. Once the period ends, your account will be reactivated automatically.
If you feel you need a longer break, you can close your account for a minimum of 6 months or permanently. During self-exclusion, you will not receive any marketing communications from us. This is our most powerful player protection tool.
A pop-up will appear every 30, 60, or 90 minutes showing how long you've been playing and how much you've won or lost. This keeps you grounded in your actual situation.
Stay in control of your own budget and time
How much to set aside each month
Are your gaming habits healthy? Answer the questions below honestly
We are more than just a gaming platform — we are a responsible community. Our commitments to promoting responsible gaming:
Follow these and gaming will always stay fun
Answers to our members' most frequently asked questions
Register on 1x download and enjoy entertainment on Bangladesh's safest and most responsible gaming platform. We're always here for you.