1x Download FAQ – All Your Questions Answered in One Place

1x downloadThe minimum deposit at is just ৳10. Maximum deposit limits vary by payment method. With bKash and Nagad, you can generally deposit up to ৳30,000 per day. For higher deposit amounts, please contact support.

Deposits are usually reflected within 1–5 minutes. If yours hasn't appeared after 15 minutes:

• Save Your Transaction ID and Screenshot
• Send to [email protected]
• Contact Live Chat

Bank transfers may take 1–3 business days to process.

1x download No additional charges are applied to deposits. However, bKash/Nagad may collect their own transaction fees as part of their payment provider policies. These charges are outside 1x download's control.

Contact us immediately at [email protected] or via live chat. Send full transaction details along with screenshots. We will investigate and resolve the issue where possible. Please note that funds sent to an incorrect number cannot be guaranteed for recovery, so always double-check the details before sending.

Yes. 1x downloadDepositing with USDT (TRC-20), BTC, and other popular cryptocurrencies on - is completely safe and encrypted. A unique wallet address is generated for each transaction, ensuring maximum security. Once the network confirms, funds are credited within 10–30 minutes.

Yes. As part of responsible gaming, you can set daily, weekly, and monthly deposit limits. Decreasing a limit takes effect immediately, while increasing one requires a 7-day waiting period. This option is available in your account settings.

1x downloadThe minimum withdrawal amount at is ৳300. Maximum withdrawal limits depend on your account tier and payment method. VIP members enjoy higher withdrawal limits.

First, make sure:

• Whether KYC verification has been completed
• Whether the bonus wagering requirement has been met
• Whether the correct payment details were provided

If you've been waiting more than 24 hours, contact us at [email protected] with your withdrawal ID.

A wagering requirement must be met before bonus funds can be withdrawn. For example, a 10x wagering requirement means you must bet 10 times the bonus amount. Once the requirement is fulfilled, the bonus converts to real balance and can be withdrawn. For details, in the Terms & Conditions View.

1x download No platform charges apply to withdrawals. However, your payment gateway or bank may impose their own fees. VIP members enjoy additional perks including free withdrawal options. For more details, visit Withdrawal Page View.

A withdrawal can be cancelled before processing begins. Log in to your account, go to withdrawal history, and look for the "Cancel" option. Once processing has started, cancellation is no longer possible. Please double-check all details before submitting a withdrawal.

Wagering refers to how many times the bonus balance must be bet before it can be withdrawn. For example, if you receive a ৳1,000 bonus with a 10x wagering requirement, you must place a total of ৳10,000 in bets before the bonus becomes withdrawable. Wagering requirements differ for each bonus and 1x download's in the Terms & Conditions is stated.

Get a cashback of up to 10% on your net daily losses. Cashback is credited automatically to your account after midnight every day. A minimum loss threshold may apply.

Yes! 1x download- has a referral program. Refer a friend and once they register and make their first deposit, you'll receive a referral bonus. Your referral code can be found in your account dashboard. Contact support for more details.

Yes. You have the option to decline a bonus at registration or before making a deposit. Some players prefer playing without bonuses since it allows withdrawals without any wagering requirements. Once a bonus has been accepted, it generally cannot be reversed.

Your real balance is actual money you've deposited or won, which can be withdrawn at any time. Your bonus balance is 1x download Promotional funds granted by , which cannot be withdrawn before completing the wagering requirement. Your real balance is always used first during gameplay.

1x downloadat Sports BettingAvailable on -: cricket (IPL, T20, Test), football (Premier League, Champions League), tennis, basketball, volleyball, kabaddi, and many more. Live betting options are also available.

1x downloadAll games on - are sourced from internationally certified game providers. They run on RNG (Random Number Generator) technology and undergo regular third-party audits. Fairness is guaranteed for every game.

Yes. 1x download A fully mobile-optimized platform. All games run smoothly on both Android and iOS devices. Every feature, bonus, and payment option available on desktop is also accessible on mobile.

If you get disconnected, the game state is saved on the server. Reconnecting will restore the game exactly where you left off. For Sports Betting, any disconnection is settled based on the result recorded on the server. If you experience any issues, please contact support.

Bet limits vary by game and category. For Sports Betting, the minimum is generally ৳10 and the maximum up to ৳1,00,000. Slots start from as little as ৳1. VIP members enjoy higher bet limits. Exact limits are shown within each game.

Take the following steps immediately:

• Change Your Password Instantly
• Email us at [email protected]
• Ask support on Live Chat to freeze your account
• Change Your Bank/Mobile Banking PIN

We will investigate and secure your account.

Yes. 1x download Operated under an international gaming license. We adhere to all international standards for fair gaming, financial security, and responsible gaming. Our About Us page for more details.

Yes. 1x downloadOTP-based two-factor authentication (2FA) is available. Go to Account Settings, navigate to the Security section, and enable 2FA. You'll receive an OTP on your mobile number with each login, adding an extra layer of protection to your account.

VIP points do have an expiry. Points may expire after approximately 1 year of inactivity. However, they are retained as long as you play regularly. For the full policy On the VIP page and in the Terms & Conditions available.

Yes. Higher VIP tiers come with faster withdrawals, higher limits, and reduced or zero withdrawal fees. Diamond-tier members enjoy a dedicated account manager and priority support.

VIP points can be converted directly to cash and withdrawn. The points-to-cash conversion rate varies by VIP tier, with higher tiers offering better rates. To redeem your points, visit your account dashboard or On the VIP page Go.